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Support application

Use the Support app to find device and software information. You can read support topics, troubleshoot or use helpful apps such as the device test. Visit our Web support directly from the app to read User guides, knowledge articles or the Support forum.

Support contact information is available from the Contact us menu even without a network connection.

To access the Support app

  • Find and tap Settings > Help icon.

Connect to the internet when using the Support application for the best available support.

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On your Xperia™ device, go to Settings > About phone/tablet > Model number
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On your Xperia™ device, go to Settings > About phone/tablet > Model number