Internet and MMS settings
To send multimedia messages, or to access the Internet when there is no available Wi-Fi® network, you must have a working mobile data connection with the correct Internet and MMS (Multimedia Messaging Service) settings. Here are some tips:
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For most mobile networks and operators, Internet and MMS settings come pre-installed on your device. You can then start using the Internet and send multimedia messages right away.
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In some cases, you get the option to download Internet and MMS settings the first time you turn on your device when a SIM card is inserted. It is also possible to download these settings later from the Settings menu.
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You can manually add, change or delete Internet and MMS settings on your device at any time. If you change or delete an Internet or MMS setting by mistake, download the Internet and MMS settings again.
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If you cannot access the Internet over a mobile network or if multimedia messaging is not working, even though the Internet and MMS settings have been downloaded successfully to your device, refer to the troubleshooting tips for network coverage, mobile data, and MMS issues.
| If STAMINA mode is activated to save power, all mobile data traffic gets paused when the screen is off. If this causes connection problems, try excluding some applications and services from being paused, or deactivate STAMINA mode temporarily. For more information, see Battery and power management . |
To download Internet and MMS settings
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From your Home screen, tap
.
- Find and tap Settings > More > Internet settings.
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Tap Accept. Once the settings have been downloaded successfully,
appears in the status
bar and mobile data is turned on automatically.
| If the settings cannot be downloaded to your device, check the signal strength of your mobile network. Move to an open location free from obstructions or get close to a window and then try again. |
To add Internet and MMS settings manually
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From your Home screen, tap .
- Find and tap Settings > More > Mobile networks.
-
Tap Access Point Names >
.
- Tap Name and enter a name as desired.
- Tap APN and enter the access point name.
- Enter all other information as required. If you don’t know what information is required, contact your network operator for more details.
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When you're done, tap
, then tap SAVE.
To view the downloaded Internet and MMS settings
-
From your Home screen, tap .
- Find and tap Settings > More > Mobile networks.
- Tap Access Point Names.
- To view more details, tap any of the available items.
| If you
have several available connections, the active network connection is indicated by
a marked button |
.
