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    About the Support app

    Use the Support app to find device and software information. You can read support topics, troubleshoot, or use helpful applications such as the device test. Visit our Web support directly from the app to read User guides, knowledge articles, or the Support forum.

    Note

    Support contact information is available from the Contact us menu even without a network connection.

    To access the Support app

    • Find and tap Settings > (Support icon).

    Hint

    Connect to the internet when using the Support application for the best available support.

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    Find your product
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    Find
    On your Xperia™ device, go to Settings > About phone/tablet > Model number