account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Using your SmartBand Talk in wet and dusty conditions

    Arrow left SmartBand Talk SWR30 support overview

    Your SmartBand Talk is waterproof and dust tight in compliance with the Ingress Protection (IP) ratings IP65 and IP68, as explained in the table below.

    These specific IP ratings mean that your SmartBand Talk is dust resistant and is protected against low pressure water stream as well as against the effects of immersion for 30 minutes in fresh (non-saline) water up to 1.5 metres deep.

    You can use your SmartBand Talk:

    • in dusty environments, for example, on a windy beach.
    • when your fingers are wet.
    • in some extreme weather conditions, for example, when it’s snowing or raining.
    • in fresh (non-saline) water depths of 1.5 metres or less, for example, in a fresh water lake or river.
    • in a chlorinated swimming pool.

    The unit should be rinsed with fresh water after use in chlorinated water.

    After exposure to water, the acoustic performance of the device may be reduced until the sound output ports have dried out.

    Even if your SmartBand Talk is resistant to dust and water, you should avoid exposing it unnecessarily to environments with excessive dust, sand and mud or to moist environments with extreme high or low temperatures. The waterproof ability of the micro USB port cannot be guaranteed in all environments or conditions.

    Never immerse your SmartBand Talk in salt water or let the micro USB port come in contact with salt water. For example, if you’re at the beach, remember to keep your SmartBand Talk away from the sea water. Also, never expose the SmartBand Talk to any liquid chemicals. For example, if you’re washing dishes by hand using liquid detergent, avoid bringing your SmartBand Talk in contact with the detergent. After exposure to non-fresh water, rinse your SmartBand Talk using fresh water.

    Normal wear and tear along with damage to your SmartBand Talk can reduce its ability to resist dust or moisture. After using the SmartBand Talk in water, dry off the areas around the micro USB port.

    All compatible accessories, including batteries, chargers and micro USB cables, are not waterproof and dust resistant on their own.

    Your warranty does not cover damage or defects caused by abuse or improper use of your SmartBand Talk (including use in environments where the relevant IP rating limitations are exceeded). If you have any further questions about the use of your accessory, refer to our Customer support service for help. To view more specific information about water resistance, go to Water and dust protection.

    Ingress Protection Rating

    Your SmartBand Talk has an IP rating, which means it has undergone certified tests to measure its resistance levels to both dust and water. The first digit in the two-digit IP rating indicates the level of protection against solid objects, including dust. The second digit indicates how resistant the device is to water.

    Resistance to solid objects and dust Resistance to water
    IP0X: No special protection IPX0. No special protection
    IP1X. Protected against solid objects > 50 mm in diameter IPX1. Protected against dripping water
    IP2X. Protected against solid objects > 12.5 mm in diameter IPX2. Protected against dripping water when tilted up to 15 degrees from normal position
    IP3X. Protected against solid objects > 2.5 mm in diameter IPX3. Protected against spraying water
    IP4X. Protected against solid objects > 1 mm in diameter IPX4. Protected against splashing water
    IP5X. Protected against dust; limited ingress (no harmful deposit) IPX5. Protected against water jet spray for at least 3 minutes
    IP6X. Dust tight IPX6. Protected against heavy jet spray for at least 3 minutes
      IPX7. Protected against the effects of immersion in up to 1 metre of water for 30 minutes
      IPX8. Protected against the effects of continued immersion in water depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer.

    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Thanks, we appreciate your input!