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    NFC File Transfer Isn't Working

    • Make sure NFC and Android Beam™ are activated on both devices.

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      To Enable or Disable the NFC Function

      1. From your Home screen, tap Icn sony home apptray normal.
      2. Find and tap Settings > More.
      3. Tap the NFC slider.

      To Turn On the Android Beam Function

      1. From your Home screen, tap Icn sony home apptray normal.
      2. Find and tap Settings > More.
      3. Tap the on-off switch beside NFC , then tap Android Beam.
      4. Drag the slider to the right.

    • Hold the devices next to each other so the NFC detection areas are within scanning range. When the devices connect using NFC, they both vibrate and the file transfer starts.

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      NFC Detection Area

      The location of the NFC detection area can vary depending on the device. You can swipe an NFC tag against the back of your device to detect where the NFC detector is located. For more information, refer to the User guide of your device.

      To share an item from your device with another device using NFC

      1. On your device, open the item that you want to share, for example, a contact, photo, video, web address or music file.
      2. Hold your device and the receiving device in such a way so that the NFC detection areas of each device touches the other. If a connection is established, a thumbnail appears on your device.
      3. To start the transfer, tap the thumbnail.
      4. When the transfer is finished, a notification appears on both devices.

    • Make sure you use the Album application or another application that supports NFC file transfer when you transfer photos and videos to another device.

    • Make sure you use the Music application or another application that supports NFC file transfer when you transfer music to another device.

    • Make sure your device is turned on and the screen is unlocked and active when you are using Android Beam™ to receive files from another device.

    • Check that the other device has full support for NFC.

    • Turn off your device and then turn it back on. By doing this, you turn off all running applications and free up memory, which sometimes automatically solves the issue.

    • Update your device to ensure you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.

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    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number