account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Have you tried this?

    Have you tried this?

    There are a few things you should try first when you experience problems with your device:

    • Have you tried this? Restart

      Restart

      Remove the cover for the memory card and nano SIM card. Then, using the tip of a pen or a similar object, press and hold down the OFF button until the device shuts down. After the device is turned off, restart your device.

    • Have you tried this? Update

      Update

      Update your device to ensure that you have optimal performance and the latest enhancements. read more about how to update and find latest software version.

    • Have you tried this? Reset

      Reset

      Reset your device to its original settings to free up memory: Settings > Backup & reset > Factory data reset > Reset tablet. Don't forget to back up any important data saved on your device!

    Close Close
    Find your product
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number