Hearing Aid Compatibility
Your phone is designed for Hearing Aid Compatibility (HAC) and can be used with hearing aids.
Hearing Aid Settings
You can choose the setting in the phone to match the setting in your hearing aid before making or receiving calls.
To select a phone setting for HAC
- From the Home screen, tap .
- Find and tap Settings > Call settings.
- Mark the Hearing aids checkbox to turn on hearing aid compatibility.
Hearing Aid Compatibility Information
This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there are some newer wireless technologies used in this device, for example, the LTE wireless service, which have not yet been tested for use with hearing aids. It is important to try the different features of this device thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or local Sony service center for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or mobile device retailer.
Please note: This product has not been tested for Hearing Aid Compatibility on Voice over LTE bands (VoLTE) and Voice over IP (VoIP) on WLAN bands as there was no test instrumentation available for such testing at the time of product testing.
Hearing Aid Compatibility Rating
This model handset was designed to comply with the requirements set forth in Section 20.19 of the Federal Communication Commission's (FCC) rules governing hearing aid compatibility (HAC), for the reduction of RF interference. The Microphone (M) rating is defined and labeled on the handset box. Devices meeting HAC compliance must have a minimum M3 or above as defined by the FCC in accordance with the latest ANSI Standard C63.19. The (M) rating refers to lower RF emission levels of the handset. Some hearing aids are also provided an (M) rating, and are more immune than others to interference. To determine the (M) rating of your hearing aid, please contact your hearing health professional. More information about digital wireless devices and hearing aid compatibility can be found at www.sonyericsson-snc.com.