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    I Cannot Connect to Another Device Using NFC

    • Be sure NFC is activated on both devices.

      To enable or disable the NFC function

      1. Find and tap Settings > Device connection.
      2. Tap the NFC slider.
    • Be sure the screen of your Xperia™ device is unlocked and active.
    • Hold your Xperia™ device and the other NFC-compatible device so that the NFC detection areas of each device make contact, and then slowly move your device in all directions. The NFC detection area is generally indicated by .
    • Remove any protective case or cover from your device to verify that it's not blocking the connection.
    • Be sure your Xperia™ device isn’t already connected to another NFC-compatible device. If so, disconnect them, and try to connect to the other device again.
    • In some cases, NFC sensitivity may not be strong enough to connect using NFC. If so, use Bluetooth® technology instead of NFC to connect the devices.

      To turn the Bluetooth function on or off

      1. Find and tap Settings > Device connection > Bluetooth .
      2. Tap the Bluetooth slider to enable or disable the function.
      1. Make sure that the device you want to pair with has the Bluetooth function activated and is visible to other Bluetooth devices.
      2. Find and tap Settings > Device connection > Bluetooth .
      3. Tap the Bluetooth slider to enable the function. A list of the available Bluetooth devices appears.
      4. Tap the Bluetooth device that you want to pair with.
      5. Enter a passcode, if required, or confirm the same passcode on both devices.
      1. Find and tap Settings > Device connection > Bluetooth .
      2. Tap the Bluetooth device that you want to connect to.
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    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number
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    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number