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    Resetting your device

    You can reset your device to its original settings, with or without deleting all of your personal data. Before you perform a reset, make sure to back up any important data saved on your device.

    To perform a factory data reset


    To avoid permanent damage to your device, do not restart your device while a reset procedure is underway.

    1. Drag the status bar downwards, then tap Icn sony menu settings.
    2. Find and tap Backup & reset> Factory data reset.
    3. If you also want to erase data such as pictures and music, which is saved to your device's internal storage, mark the Erase internal storage checkbox.
    4. Tap Reset phone.
    5. To confirm, tap Erase everything.
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    Find your product
    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number