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Memory and Storage

Your device has different types of memory and storage options.

  • The internal storage is about 4.9 GB and is used to store downloaded or transferred content along with personal settings and data. Some examples of data stored to the internal storage are alarm, volume and language settings; email; bookmarks; calendar events; photos; videos and music.
  • You can use a removable memory card with a storage capacity of up to 32 GB to get more storage space. Media files and some apps (with their data) can be moved to this type of memory to free up internal storage. Some apps, such as the Camera app, can save data directly to a memory card.
  • The dynamic memory (RAM) is about 1 GB and cannot be used for storage. RAM is used to handle running applications and the operating system.

Note

You may have to purchase a memory card separately.

Tip

Read more about the use of memory in Android devices by downloading the white paper for your device at Support documents.

Improving memory performance

The memory in your device tends to fill up as a result of normal usage. If the device starts to slow down, or applications suddenly shut down, you should consider the following:

  • Always have more than 100 MB of free internal storage and more than 100 MB of free RAM available.
  • Close down running applications that you are not using.
  • Clear the memory cache for all applications.
  • Uninstall downloaded applications that you don't use.
  • Move applications to the memory card if the internal storage is full.
  • Transfer photos, videos, and music from the internal memory to the memory card.
  • If your device can't read content on the memory card, you may need to format the card. Note that all content on the card gets erased when you format it.

To view the memory status

  1. From your Home screen, tap Icn sony home apptray normal .
  2. Find and tap Settings > Storage.

To view the amount of free and used RAM

  1. From your Home screen, tap Icn sony home apptray normal.
  2. Find and tap Settings > Apps > Running.

To clear the memory cache for all applications

  1. From your Home screen, tap Icn sony home apptray normal.
  2. Find and tap Settings > Storage.
  3. Tap Cached data > OK.

Note

When you clear the memory cache, you don't lose any important information or settings.

To transfer media files to the memory card

  1. Make sure you have a memory card inserted in your device.
  2. From your Home screen, tap Icn sony home apptray normal.
  3. Find and tap Settings > Storage > Transfer data to SD card.
  4. Mark the file types you want to transfer to the memory card.
  5. Tap Transfer.

To Move Apps to the Memory Card

  1. Make sure you have a memory card inserted in your device.
  2. From your Home screen, tap Icn sony home apptray normal.
  3. Find and tap Settings > Apps .
  4. Swipe across to the On SD card tab. A list appears showing the apps that can be moved.
  5. Select the app that you want to move, then tap MOVE TO SD CARD. After the app is moved, a marked checkbox appears beside the app.

To stop applications and services from running

  1. From your Home screen, tap Icn sony home apptray normal.
  2. Find and tap Settings > Apps > Running.
  3. Select an application or service, then tap STOP.

To format the memory card

  1. From your Home screen, tap Icn sony home apptray normal.
  2. Find and tap Settings > Storage > Erase SD card.
  3. To confirm, tap Erase SD card > Erase everything.

Note

All content on the memory card gets erased when you format it. Be sure to make backups of all data that you want to save before formatting the memory card. To back up your content, you can copy it to a computer. For more information, see Managing files using a computer .

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