account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
Help us improve our website
Answer a few quick questions to evaluate your visit.

Why do I need a Google account?

Your Xperia device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail™, Google Maps™, YouTube™, and the Play Store™. To get the most out of these services, you need a Google account. For example, a Google account enables you to do the following:
  • Download and install applications from Google Play™.
  • Synchronize your email, contacts, and calendar using Gmail.
  • Chat with friends using the Duo™ application.
  • Synchronize your browsing history and bookmarks using the Google Chrome™ web browser.
  • Identify yourself as the authorized user after a software repair using Xperia Companion.
  • Remotely find, lock, or clear a lost or stolen device using the Find my device services.

For more information about Android and Google, go to

It is crucial to remember your Google account username and password, since in some situations, you may need it to identify yourself for security reasons. If you fail to give your Google username and password in such situations, your device is locked. Also, if you have more than one Google account, be sure to enter the details for the relevant account.

To Set Up a Google™ Account on your Device

  1. From your Home screen, tap .
  2. Find and tap Settings > Accounts & sync > Add account > Google.
  3. Follow the registration wizard to create a Google™ account, or sign in if you already have an account.

You can also sign in to or create a Google™ account from the setup guide the first time you start your device. Alternatively, you can go online and create an account at

To Remove a Google™ Account

  1. From your Home screen, tap .
  2. Tap Settings > Accounts & sync > Google.
  3. Select the Google™ account you want to remove.
  4. Tap > Remove account.
  5. Tap Remove account again to confirm.

If you remove your Google™ account, any security features that are linked to your Google™ account will no longer be available.

Did you find this information helpful?
Yes No
Your input is valuable!
Why didn't you find this information helpful?
Thanks, we appreciate your input!
Find your product
On your Xperia™ device, go to Settings > About Phone/Tablet > Model number