account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Ensuring your device is protected

    Your device includes security options, strongly recommended in case of loss or theft.

    When using a security option to protect your device, it is crucial to remember the details provided at setup.

    Screen lock

    Set a secure screen lock on your device using a PIN, password, pattern, or to prevent others from using your device without permission. Once the screen lock is set, it is not possible to unlock the screen or erase the content via a Factory Data Reset without providing the screen lock information.

    If you add your contact information on the screen lock, for example your email, this information can be used to get your device back if you lose it.

    Google account

    Add a Google account so that you can use the Find my device service. In some situations, you may also need to identify yourself for security reasons using your Google account.

    Find my device

    Use the Find my device service to remotely locate, lock, unlock, or erase the content on a lost device. After you have signed in to your Google account, Find my device is turned on by default.

    SIM card lock

    Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN is required every time you restart your device.

    IMEI number

    Keep a copy of the IMEI number. If your device is stolen, some network providers can use this number to stop the device from accessing the network in your country or region.


    Back up the content on your device in case your device is damaged, lost, or stolen. See Backing up and restoring content on your device.

    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Thanks, we appreciate your input!
    Close Close
    Find your product
    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number
    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number