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    Resetting your applications

    You can reset an application or clear application data if your application stops responding or causes issues with your device.

    To reset application preferences

    1. Find and tap Settings > Apps & notifications.
    2. Tap (See all apps icon) to see all applications.
    3. Tap Menu icon (Menu icon) > Reset app preferences > Reset apps.

    Hint

    Resetting application preferences does not delete any application data from your device.

    To clear application data

    1. Find and tap Settings > Apps & notifications.
    2. Select an application or service, then tap Storage > CLEAR DATA > OK.

    Note

    When you clear application data, data for the selected application is deleted from your device permanently. The option to clear application data is not available for every application or service.

    To clear application cache

    1. Find and tap Settings > Apps & notifications.
    2. Select an application or service, then tap Storage > CLEAR CACHE.

    Note

    The option to clear the application cache is not available for every application or service.

    To clear the application default setting

    1. Find and tap Settings > Apps & notifications.
    2. Select an application or service, then tap Advanced > Open by default > CLEAR DEFAULTS.

    Note

    The option to clear the application default setting is not available for every application or service.

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    On your Xperia™ device, go to Settings > About Phone/Tablet > Model number