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    No connection between headset and other device

    • Make sure that the headset is charged and within range of the device that you want to connect to. A maximum distance of 10 meters (33 feet), with no solid objects in between, is recommended.

    • Check the Bluetooth™ settings in the device, and reset the device if necessary. Pair the headset with the device again.

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      Find your product
      On your Xperia™ device, go to Settings > About Phone/Tablet > Model number