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    My SmartWatch 3 doesn’t track my location

    Arrow left SmartWatch 3 SWR50 support overview
    • Remove the main unit from the wrist band and clean away any moisture that has built up around the unit or the wrist band.

    • Wear your SmartWatch 3 on the outside of your wrist so that your SmartWatch 3 has the best line of sight with GPS satellites.

    • Make sure you have a clear and unobstructed view of the sky. For example, while wearing your SmartWatch 3, make sure your view is not blocked by trees or tall buildings.

    • Before you start to move around, stand still to allow your SmartWatch 3 to pick up a signal from the relevant GPS satellites.


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