account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    My SmartBand disconnects from my Android™ device

    • Charge your SmartBand.

    • Charge your Android™ device.

    • Make sure that your SmartBand is not too far away from your Android™ device.

    • Reconnect your SmartBand with your Android™ device using NFC.


      To reconnect your SmartBand using NFC

      1. Android™ device: Make sure that the NFC function is turned on and that the screen is active and unlocked.
      2. Place the Android™ device over your SmartBand so that the NFC detection area of each device touches the other. Icn sony ellis connected appears briefly in the status bar and permanently in the Notification panel when a connection with the SmartBand is active.


      You can drag down the status bar to open the Notification panel and get quick access to the SmartBand application and the Lifelog application.

    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Thanks, we appreciate your input!
    Close Close
    Find your product
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    On your Xperia™ device, go to Settings > About phone/tablet > Model number