Contact us
Your country
Phone
1 800 887 666
(Toll Free)
Phone support open
Monday - Friday : 09:00 - 18:00
Saturday : 09:00 - 13:00
Try this first
To solve issues and ensure optimal performance for your Xperia™ smartphone or tablet, try these simple steps.
Restart
Turn off your Xperia™ device. Then turn it back on again.
Update
On your Xperia™ device, find and tap Settings > About phone/tablet > Software update. Then follow the on-screen instructions.
Reset
Remember to back up your data before resetting your device.
On your Xperia™ device, find and tap Settings > Backup & reset > Factory data reset. Then follow the on-screen instructions.
Looking for more information?
Get an overview of all Xperia™ and Sony Mobile support here.
Chat support
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