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Using your device in wet and dusty conditions

Your device is waterproof and protected against dust, so don’t worry if you get caught in the rain or want to wash off dirt under a tap, but remember: all ports and attached covers should be firmly closed. You should not: put the device completely underwater; or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty. The device has Ingress Protection rating IP65/68. For more info see

Your warranty does not cover damage or defects caused by abuse or use of your device against Sony Mobile’s instructions. For more information about the warranty, refer to the Important information, which can be accessed via or via Settings > About phone > Legal information.

Your device has a capless USB port. The USB port must be completely dry before a cable can be connected for charging or data transfer, for example. If your device gets exposed to water, wipe it dry with a microfibre cloth and shake the device at least 15 times with the USB port facing downwards. Repeat the procedure if moisture is still visible in the USB port. Only insert the USB cable into the USB port after the port has completely dried.

To dry the USB port

wiping your device

shaking your device

wiping the usb port on your Sony device

  1. Using a micro-fibre cloth, wipe away any excess moisture from your device.
  2. With the device held firmly and the USB port facing downwards, shake the device vigorously at least 15 times.
  3. If moisture is still visible in the USB port, shake the device again several times.
  4. Use a micro-fibre cloth to wipe away any remaining moisture from the USB port.
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Find your product
On your Xperia™ device, go to Settings > About phone/tablet > Model number
On your Xperia™ device, go to Settings > About phone/tablet > Model number