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    Forwarding calls

    You can direct calls to a different recipient, such as another phone number, another device or to an answering service. You can also forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually.

    To forward calls

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Call.
    3. Select a SIM card.
    4. Tap Call forwarding > Voice and select an option.
    5. Enter the number you want to forward calls to, then tap Turn on.

    To turn off call forwarding

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Call.
    3. Select a SIM card.
    4. Tap Call forwarding > Voice.
    5. Select an option, then tap Turn off.

    To enable the Dual SIM reachability function

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Dual SIM > Dual SIM reachability.
    3. Under Dual SIM reachability, tap the slider to enable the function.
    4. Follow the on-screen instructions to complete the procedure.

    Tip

    If the Dual SIM reachability function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually.

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