Resetting your applications
You can reset an application or clear application data if your application stops responding or causes issues with your device.
To reset application preferences
- From your Home screen, tap
. - Find and tap Settings > Apps.
- Tap
, then tap Reset app preferences > Reset apps.
| Resetting application preferences does not delete any application data from your device. |
To clear application data
- From your Home screen, tap .
- Find and tap Settings > Apps.
- Select an application or service, then tap Storage > CLEAR DATA > OK.
| When you clear application data, data for the selected application is deleted from your device permanently. The option to clear application data is not available for every application or service. |
To clear application cache
- From your Home screen, tap .
- Find and tap Settings > Apps.
- Select an application or service, then tap Storage > CLEAR CACHE.
| The option to clear the application cache is not available for every application or service. |
To clear the application default setting
- From your Home screen, tap .
- Find and tap Settings > Apps.
- Select an application or service, then tap Open by default > CLEAR DEFAULTS.
| The option to clear the application default setting is not available for every application or service. |
