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    There is something wrong with the main units

    • If you notice any unusual smell, heat, discoloration or deformation of your Xperia Ear Duo earpieces during use, charging or storage, you should immediately disconnect the charging cable from the charging case, turn off the main units and contact us .

      To turn off the main units

      1. Disconnect the charging cable from the power source and remove the main units from the charging case.
      2. Disconnect the main units from your paired device by turning off Bluetooth®. The main units turn off automatically after 15 to 30 minutes if they are not paired with a device.

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    Find your product
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number