account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Updating your device

    You should update the software on your device to get the latest functionality, enhancements and bug fixes in order to ensure optimal performance. When a software update is available, Icn sony stat notify system update appears in the status bar. You can also check for new updates manually.

    The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not available for wireless download. You then need to use the Xperia™ Companion software on a PC or on an Apple® Mac® computer to update your device.

    For more information about software updates, go to Software update.

    Note

    Insufficient remaining storage capacity may prevent updates. Ensure you have sufficient storage capacity before attempting to update.

    To check for new software

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > About phone > Software update.

    Note

    If no new software is available, it’s possible that you may not have enough free memory on your device. If your Xperia™ device has less than 500 MB of free internal memory (device memory) available, you do not receive any information about new software. The following notification appears in the Notification panel to warn of the lack of storage space: Storage space running out. Some system functions may not work. If you receive this notification, you must free up internal memory (device memory) before you can get notifications about new software being available.

    To download and install a system update

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > About phone > Software update.
    3. If a system update is available, tap Download to download it to your device.
    4. When the download is finished, tap Install and follow the on-screen instructions to complete the installation.

    To download and install a system update from the Notification panel

    1. Drag the status bar downwards to open the Notification panel.
    2. Scroll down and select the desired system update, then tap Download.
    3. When the download is finished, open the Notification panel again if it is closed, then tap Install and follow the on-screen instructions to complete the installation.

    Updating your device using a computer

    You can download and install software updates on your device using a computer with an Internet connection. You need a USB cable and a PC or an Apple® Mac® computer running the Xperia™ Companion software.

    Tip

    If you don’t have the Xperia™ Companion software installed on the relevant computer, connect your device to the computer using a USB cable and follow the on-screen installation instructions.

    To update your device using a computer

    1. Make sure you have the Xperia™ Companion software installed on your PC or Apple® Mac® computer.
    2. Using a USB cable, connect your device to the computer.
    3. Computer: Launch the Xperia™ Companion software. After a few moments, the computer detects your device and searches for new software.
    4. Computer: If a new software update is detected, a popup window appears. Follow the on-screen instructions to run the relevant software updates.

    Note

    When you connect the device to the computer via a USB cable, you are prompted to install the software, or cancel, unless you have previously selected Do not show again .

    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Submit
    Thanks, we appreciate your input!
    Close Close
    Find your product
    Find
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    Find
    On your Xperia™ device, go to Settings > About phone/tablet > Model number