account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Segítsen webhelyünk fejlesztésében
    Válaszoljon meg néhány kérdést a látogatásával kapcsolatban.

    No network coverage or mobile data connection

    • If there is no network coverage, try the following:
      • Make sure you’ve set your device to use the network type your SIM card supports. Contact your network operator if you don’t know which network types are supported.

        To select a network mode

        1. From your Home screen, tap the .
        2. Find and tap Settings > More… > Mobile networks .
        3. Select a SIM card.
        4. Tap Network Mode .
        5. Select a network mode.

        Note: Your device supports the concurrent use of one WCDMA network and one GSM network, or two GSM networks.

      • Make sure Airplane mode is turned off.

        To turn off Airplane mode

        1. From your Home screen, tap the .
        2. Find and tap Settings > More… .
        3. Unmark the Airplane mode checkbox.
      • Check the signal strength icon. in the status bar to make sure your device is connected to a network. If the signal is low or there is no signal, move to an open location, or get close to a window.
      • Make sure that your SIM card is working properly. Insert your SIM card in another device. If this works, it is probably your device that is causing the problem. In this case, contact the nearest Sony Mobile service centre.
      • Search for a network from the device to check if any networks are available.

        To search for available mobile networks

        1. From your Home screen, tap the .
        2. Find and tap Settings > More… > Mobile networks .
        3. Select a SIM card.
        4. Tap Service providers .
        5. Select a network in the list that appears.
      • If your device is not receiving any network signal, or the signal is too weak, contact your network operator and make sure that the network has coverage where you are.
    • If there is no mobile data connection, try the following:
      • Make sure you have a subscription to use the Internet over a mobile network. Contact your network operator for detailed information.
      • Move to another area and try again. In areas with poor reception where there may be issues with your network provider’s base station, you may lose your mobile data connection and will therefore need to move to a different area.
      • When you use your device while moving, you may lose your mobile data connection if there are issues with your network provider’s network.
      • Sometimes your device will only connect to a slower GSM (2) network, not higher speed networks such as WCDMA (3G) G). This is because your device automatically switches between mobile networks depending on what networks are available in different areas. You can manually set your device to use a particular mobile network mode. When changing network mode it may take a few minutes until your device reconnects to a network.

        To select a network mode

        1. From your Home screen, tap the .
        2. Find and tap Settings > More… > Mobile networks .
        3. Select a SIM card.
        4. Tap Network Mode .
        5. Select a network mode.

        Note: Your device supports the concurrent use of one WCDMA network and one GSM network, or two GSM networks.

      Hasznos volt ez az információ?
      Igen Nem
      Az Ön véleménye fontos számunkra!
      Miért nem találta hasznosnak ezt az információt?
      Küldés
      Köszönjük a szavazást!
      Close Bezárás
      A termék keresése
      FindCreated with Sketch.
      Xperia™ készülékén keresse meg a Beállítások > A telefonról/A táblagépről > Típusszám lehetőséget
      FindCreated with Sketch.
      Xperia™ készülékén keresse meg a Beállítások > A telefonról/A táblagépről > Típusszám lehetőséget