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    Finding a lost device

    Arrow left Xperia™ Z3 Tablet Compact WiFi support overview

    My xperia in Sony Devices

    If you have a Google™ account, the my Xperia web service can help you locate and secure your device if you ever lose it. You can:

    • Locate your device on a map.
    • Sound an alert even if the device is in silent mode.
    • Remotely lock the device and make the device display your contact information to anyone who finds it.
    • As a last resort, remotely clear the internal and external memory of the device.

    Note

    The my Xperia service may not be available in all countries/regions.

    To activate the my Xperia service

    1. From your Home screen, tap Icn sony and app tray tablet.
    2. Find and tap Settings > Security > Protection by my Xperia > Activate.
    3. Mark the checkbox, then tap Accept.
    4. If prompted, sign in to your Sony Entertainment Network account, or create a new one if you don’t have one.
    5. Enable location services on your device if this function is not already enabled.

    Note

    To verify that the my Xperia service can locate your device, go to myxperia.sonymobile.com and sign in using either the Google™ account or the Sony Entertainment Network account that you have set up on your device.

    Note

    If you are using a device with multiple users, my Xperia service can only be used by the owner.

    Finding a lost device using Android™ Device Manager

    Google™ offers a location and security web service called Android™ Device Manager. You can use it in parallel with, or as an alternative to, the Protection by my Xperia service. If you lose your device, you can use Android™ Device Manager to:

    • Find and show where your device is located.
    • Ring or lock your device, erase everything on it, or add a phone number to the lock screen.

    For additional information about Android™ Device Manager, go to http://support.google.com.

    Note

    Android™ Device Manager does not work if your device is turned off or if it does not have a connection to the internet. The Android™ Device Manager service may not be available in all countries or regions.

    To activate Android™ Device Manager

    1. If you are using a device with multiple users, make sure that you are logged in as the owner.
    2. Make sure that you have an active data connection and that location services are enabled.
    3. From your Home screen, tap Icn sony and app tray tablet.
    4. Find and tap Settings > Google > Security.
    5. Drag the sliders beside Remotely locate this device and Allow remote lock and erase to the On position.
    6. If prompted, agree to the terms and conditions by tapping Activate.
    7. To verify that Android™ Device Manager can locate your device after you activate the service, go to www.android.com/devicemanager and sign in using your Google™ account.

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