account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Screen lock

    Arrow left Xperia Z3 Dual support overview
    There are several ways to unlock the screen. The security level of each lock type is listed below in order of weakest to strongest:
    • Swipe – no protection, but you have quick access to the Home screen.
    • Pattern – draw a simple pattern with your finger to unlock your device.
    • PIN – enter a numeric PIN of at least four digits to unlock your device.
    • Password – enter an alpha-numeric password to unlock your device.

    Note

    It is very important that you remember your screen unlock pattern, PIN or password. If you forget this information, it may not be possible to restore important data such as contacts and messages.

    To create a screen lock pattern

    1. From your Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings > Security > Screen lock > Pattern.
    3. Follow the instructions in your device.

    Note

    If your lock pattern is rejected five times in a row when you try to unlock your device, you must wait 30 seconds before you can try again.

    To change screen lock type

    1. From your Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings > Lock screen & security .

    To change the screen lock pattern

    1. From your Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings> Security > Screen lock.
    3. Draw your screen unlock pattern.
    4. Tap Pattern and follow the instructions in your device.

    To create a screen lock PIN

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Security > Screen lock > PIN.
    3. Enter a numeric PIN, then tap Continue.
    4. Re-enter and confirm your PIN, then tap OK.
    5. Follow the instructions in your device.

    To create a screen lock password

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Security > Screen lock > Password.
    3. Enter a password, then tap Continue.
    4. Re-enter and confirm your password, then tap OK.
    5. Follow the instructions in your device.

    To activate the Swipe unlock function

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Security > Screen lock.
    3. Draw your screen unlock pattern, or enter your PIN or password if one of these screen lock types is enabled.
    4. Tap Swipe, then tap Yes, remove if requested.

    Resetting a forgotten screen lock

    If you’ve forgotten your screen lock PIN, password or pattern, you might be able to reset it using the Protection by my Xperia service. No content on your device is lost after you have performed a screen lock reset using the Protection by my Xperia service.

    To activate the Protection by my Xperia service, see Finding a lost device .

    To reset the screen lock using Protection by my Xperia

    1. Make sure you know your Google™ account username and password and that you have enabled the Protection by my Xperia service on your device.
    2. Go to myxperia.sonymobile.com using any internet-connected device.
    3. Sign in using the same Google™ account that you have set up on your device.
    4. Click the picture of your device under Your devices.
    5. Select Lock or Change PIN2 to replace the current screen lock with a new PIN code.
    6. Follow the on-screen instructions provided by Protection by my Xperia.

    Note

    Depending on your security settings, your device may lock after a screen lock reset. You then need to enter your Google™ account username and password in order to use the device.


    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Submit
    Thanks, we appreciate your input!