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    Maintenance using a computer

    Xperia™ Companion

    Xperia™ Companion is a software service which provides a collection of tools and applications you can use when you connect your device to a computer. With Xperia™ Companion, you can:

    • Update or repair your device’s software.
    • Transfer your content from an old device using Xperia™ Transfer.
    • Back up and restore content on your computer.
    • Sync multimedia content – photos, videos, music and playlists – between your device and computer.
    • Browse files on your device.

    To use Xperia™ Companion, you need an internet-connected computer running one of the following operating systems:

    • Microsoft® Windows® 7 or later
    • Mac OS® X 10.11 or later

    Learn more and download Xperia™ Companion for Windows or Xperia™ Companion for Mac.

    Managing files using a computer

    Use a USB cable connection between a Windows® computer and your device to transfer and manage your files.

    Once the two devices are connected, you can choose if you want to charge your device, transfer files or use it for MIDI input. Your computer will detect your device when you select the Transfer files (MTP) connection mode. The default connection mode is set to Charging only.

    With Xperia™ Companion you can access the file system of your device. If you do not have Xperia™ Companion installed, you are requested to install it when you connect your device to the computer.


    Always use a USB cable intended for your specific Xperia™ model and make sure it is completely dry.

    USB Connection Modes

    There are two USB connection modes available for you to use:

    Media transfer mode (MTP) Use MTP for managing files, updating device software and connecting via ‎Wi-Fi‎. This USB mode is used with Microsoft® Windows® computers. MTP is enabled by default.
    Mass storage mode (MSC) Use MSC for managing files using MAC OS® and Linux computers that don’t have MTP support.

    To change USB connection mode

    1. Attach a USB connector to your device.
    2. Drag the Status bar downwards to access the Notifications panel.
    3. A notification shows the current correction mode, USB for charging or USB for file transfer.
    4. Tap the notification, then tap the desired connection mode.
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    Find your product
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    On your Xperia™ device, go to Settings > About phone/tablet > Model number