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    Internet and MMS settings

    To send multimedia messages, or to access the internet when there is no available ‎Wi-Fi‎ network, you must have a working mobile data connection with the correct internet and MMS (Multimedia Messaging Service) settings. Here are some tips:

    • For most mobile networks and operators, internet and MMS settings come pre-installed on your device. You can then start using the internet and send multimedia messages right away.
    • It is possible to download these settings via ‎Wi-Fi‎.
    • You can manually add, change or delete internet and MMS settings on your device at any time. If you change or delete an internet or MMS setting by mistake, download the internet and MMS settings again.
    • If you cannot access the internet over a mobile network or if multimedia messaging is not working, even though the internet and MMS settings have been downloaded successfully to your device, refer to the troubleshooting tips for network coverage, mobile data traffic, and MMS issues.
    • If Battery saver mode is activated to save power, all mobile data traffic gets paused when the screen is off. If this causes connection problems, try excluding some applications and services from being paused, or deactivate Battery saver mode temporarily.
    • If you are using a device with multiple users, only the owner, that is, the primary user, can download internet and messaging settings from the Settings menu, but the downloaded settings are applicable to all users.

    To download internet and MMS settings

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > More > Internet settings.
    3. Tap Accept. Once the settings have been downloaded successfully, Icn sony internet settings downloaded appears in the status bar and mobile data traffic is turned on automatically.

    Note

    If the settings cannot be downloaded to your device, check the signal strength of your mobile network. Move to an open location free from obstructions or get close to a window and then try again.

    To add internet and MMS settings

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > More > Mobile networks.
    3. Tap Access Point Names > Icn sony menu add.
    4. Tap Name and enter a name of your choice, then tap OK.
    5. Tap APN and enter the access point name, then tap OK.
    6. Enter all other required information. If you don’t know what information is required, contact your network operator for more details.
    7. When you're done, tap Icn sony key menu, then tap SAVE.

    To view downloaded internet and MMS settings

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > More > Mobile networks.
    3. Tap Access Point Names.
    4. To view more details, tap any of the available items.
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