Diagnosing your camera
If your camera is not working properly, you can run a diagnostics test to identify if there is a problem with the main camera, front camera, flash or camera key.
To run a diagnostics test of your camera
- Make sure you are connected to the internet. When using the camera, tap .
- Drag the list to view more settings.
- Tap Help.
- Select a category, then follow the on-screen instructions.