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    Updating your device

    You should update the software on your device to get the latest functionality, enhancements and bug fixes in order to ensure optimal performance. When a software update is available, appears in the status bar. You can also check for new updates manually, or schedule an update.

    The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not available for wireless download. You then need to use the Xperia™ Companion software on a PC or on an Apple Mac® computer to update your device.

    Before updating your device, consider the following:

    • Ensure you have sufficient storage capacity before attempting to update.
    • If you are using a device with multiple users, you must log in as the owner, that is, the primary user, to update the device.
    • System and application updates can present the features on your device in another way than described in this User guide. The Android™ version might not be affected after an update.

    For more information about software updates, go to Software update.

    To check for new software

    1. If you are using a device with multiple users, make sure you are logged in as the owner.
    2. Find and tap Settings > System > Software update.

    If your Xperia™ device has less than 500 MB of free internal memory available, you are not notified about new software. Instead you receive a warning in the Notification panel: “Storage space running out. Some system functions may not work.” If you receive this notification, free up internal memory to get notifications about new available software.

    Updating your device wirelessly

    Use the Software update application to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a ‎Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.

    To install a system update

    1. If you are sharing a device with multiple users, make sure you are logged in as the owner.
    2. Find and tap Settings > System > Software update.
    3. If a system update is available, tap CONTINUE, then tap INSTALL.

    To schedule a system update

    1. If you are sharing a device with multiple users, make sure you are logged in as the owner.
    2. Find and tap Settings > System > Software update.
    3. If a system update is available, tap CONTINUE, then tap the Schedule installation slider.
    4. Tap OK > Set time.
    5. Set the desired time for the software update, then tap OK.
    6. Your device will be updated at the set time automatically.

    To set up automatic download of system updates

    1. Find and tap Settings > System > Software update.
    2. Tap , then tap Settings > Auto download system updates.
    3. Select the preferred option.

    To enable or disable automatic updates for applications

    1. Find and tap Settings > System > Software update.
    2. Tap , then tap Settings > Auto-update apps.
    3. Select the preferred option.

    Updating your device using Xperia™ Companion

    To update your device using a computer

    1. Using a USB Type-C cable, connect your device to the computer.
    2. Make sure that the screen of your device is unlocked, and that the USB connection mode on the device is set to Transfer files .
    3. Open Xperia™ Companion, if it is not automatically launched.
    4. Make sure that the computer can access the internet.
    5. Computer: If a new software update is detected, a popup window appears. Follow the on-screen instructions to run the relevant software updates.

    If you don’t have the Xperia™ Companion software installed on the relevant computer, connect your device to the computer and follow the on-screen installation instructions. Make sure that you are using the USB Type-C cable that came with your device and that it is properly connected to the device and computer.

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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number