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    I cannot charge the device

    • Always use the provided USB Type-C charger when connecting to a power outlet.
    • Always plug the provided USB Type-C charger into a regular power outlet.

    • If the battery is depleted, it may take up to 30 minutes for your device to respond to the charging. During this time, the battery status LED and the screen may remain dark.

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    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number