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    Resetting your device

    Arrow left Xperia™ SP support overview
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    You can reset your device to its original settings, with or without deleting all of your personal data. Before you perform a reset, make sure to back up any important data saved on your device.

    To perform a factory data reset

    NoteTo avoid permanent damage to your device, do not restart your device while a reset procedure is underway.
    1. Before you start, make sure to back up any important data that is saved on the internal memory of your device to a memory card or other non-internal memory.
    2. From your Home screen, tap Icn sony home apptray normal.
    3. Find and tap Settings > Backup & reset > Factory data reset.
    4. To delete information, such as pictures and music, from your internal storage, mark the Erase internal storage checkbox.
    5. Tap Reset phone.
    6. To confirm, tap Erase everything.

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