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    Adding medical and emergency contact information

    Xperia™ M2 support overview

    You can add and edit ICE (In Case of Emergency) information in the Contacts application. You can enter medical details, such as allergies and medications that you are using, plus information about relatives and friends who can be contacted in case of emergency. After setup, your ICE information can be accessed from the security lock screen. This means that even if the screen is locked, for example, by a PIN, pattern or password, emergency personnel can still retrieve your ICE information.

    1 Go back to the main Contacts screen
    2 View more options
    3 Show your medical and personal information as part of the ICE information
    4 Medical information
    5 ICE contact list
    6 Create new ICE contacts
    7 Use existing contacts as ICE contacts

    To show your medical and personal information as part of the ICE information

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency.
    3. Tap , then mark the Show personal information checkbox.

    To enter your medical information

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency.
    3. Tap , then tap Edit medical info.
    4. Edit the desired information.
    5. When you are finished, tap SAVE.

    To add a new ICE contact

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency, then tap .
    3. If you have synchronised your contacts with one or more accounts and you are adding a contact for the first time, you must select the account to which you want to add this contact. Alternatively, tap No backup if you only want to use and save this contact on your device.
    4. Enter or select the desired information for the contact.
    5. When you are finished, tap SAVE.

    The ICE contact must have at least a phone number to which emergency personnel can make a call. If your device is locked by a security screen lock, emergency personnel can only see the phone number of the ICE contact, even if there is other information entered in the Contacts application about the contact.

    To use existing contacts as ICE contacts

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency, then tap .
    3. Mark the contacts that you want to use as ICE contacts.
    4. When you are finished, tap Done.

    The ICE contacts that you select must have at least a phone number to which emergency personnel can make a call. If your device is locked by a security screen lock, emergency personnel can only see the phone number of the ICE contacts, even if there is other information entered in the Contacts application about the contacts.

    To make your ICE information visible from the security lock screen

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency.
    3. Tap , then tap Settings.
    4. Mark the ICE in lock screen checkbox.

    Your ICE information is visible from the security lock screen by default.

    To enable calls to ICE contacts from the security lock screen

    1. From your Home screen, tap , then tap .
    2. Tap ICE – In Case of Emergency.
    3. Tap , then tap Settings.
    4. Mark the Enable calling in ICE checkbox.

    Some network operators may not support ICE calls.


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