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    Resetting your applications

    You can reset an application or clear application data if your application stops responding or causes issues with your device.

    To reset application preferences

    1. From your Home screen, tap .
    2. Find and tap Settings > Apps.
    3. Tap , then tap Reset app preferences > Reset apps.

    Resetting application preferences does not delete any application data from your device.

    To clear application data

    1. From your Home screen, tap .
    2. Find and tap Settings > Apps.
    3. Select an application or service, then tap Storage > CLEAR DATA > OK.

    When you clear application data, data for the selected application is deleted from your device permanently. The option to clear application data is not available for every application or service.

    To clear application cache

    1. From your Home screen, tap .
    2. Find and tap Settings > Apps.
    3. Select an application or service, then tap Storage > CLEAR CACHE.

    The option to clear the application cache is not available for every application or service.

    To clear the application default setting

    1. From your Home screen, tap .
    2. Find and tap Settings > Apps.
    3. Select an application or service, then tap Open by default > CLEAR DEFAULTS.

    The option to clear the application default setting is not available for every application or service.

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    Find your product
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number