Welcome to Xperia Care

An overview of all Xperia and Sony Mobile support.

Xperia Companion

Install Xperia Companion on your computer and use it to browse, organise, back up and transfer content. You can also use it to update and repair your Xperia™ software.

Tools

Software update

Updating to the latest software will make your device run faster and smoother, and it’s also the quickest and easiest way to solve any potential performance issues.

Update

Need a repair?

Our expert teams of Sony repair technicians offer the best help available. To guarantee the superior quality, only genuine replacement parts and original production equipment are used.

Repair

YouTube™ channel

Watch support videos on the Sony Xperia Support YouTube™ channel. Learn some useful tips and tricks and how to get the most out of your Xperia device.

Sony Xperia Support

Sony Mobile Support

Find your product on the Sony Mobile Support site and get tailored support from user guides, troubleshooting and more.

Support home

Get support from our experts

If you can’t find what you’re looking for, you can ask our Xperia™ experts to help you. Depending on your country you can contact us by chat, phone or email.

Recycle your old Xperia™ device

Send us your old device and we will recycle materials such as metals, plastics, and glass. Recovered parts will, if possible, be reused in manufacturing and servicing of other devices.

Recycle

Support application

Use the Support application on your Xperia™ device to browse help topics and try out useful support tools.

Download the Support app

Community support

Share your experience with other users. Check if your question has already been answered, or start a new topic.

Support forum