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    Making calls

    You can make a call by dialling a phone number manually, or use the smart dial function to quickly find numbers from your contacts list and call logs. To make a video call, you can use the Duo video chat application on your device.

    Dual SIM users can set a default SIM card for placing calls, or have the option to select the SIM card each time you place a call. Find and tap Settings > Network & Internet > Advanced > Dual SIM > Calls to select an option.

    Making calls overview

    Image of the window for making calls, showing each part by number. Upper half, 1. Center right, 2. Lower half, 3. Bottom center, 4.

    1 Display smart dial and options
    2 Delete
    3 Dialpad
    4 Call button

    To open the dialpad

    1. Find and tap Phone icon (Phone icon).
    2. If the dialpad does not appear, tap (Dialpad icon).

    To dial a phone number

    1. Find and tap Phone icon (Phone icon).
    2. If the call log appears, tap (Dialpad icon) to display the dialpad.
    3. Enter the phone number, and tap (Call button).
    4. Dual SIM users, select a SIM card if prompted.

    To make a call using smart dial

    1. Find and tap Phone icon (Phone icon).
    2. If the call log appears, tap (Dialpad icon) to display the dialpad.
    3. Use the dialpad to enter letters or numbers that correspond to the contact you want to call. As you enter each letter or number, a list of possible matches appears.
    4. Tap the contact that you want to call.
    5. Dual SIM users, select a SIM card if prompted.

    To make an international call

    1. Find and tap Phone icon (Phone icon). The call log is displayed.
    2. Tap (Dialpad icon) to display the dialpad.
    3. Touch and hold 0 until a “+” sign appears.
    4. Enter the country code, the area code without the initial zeros, followed by the phone number. Then tap (Call button).
    5. Dual SIM users, select a SIM card if prompted.

    To add a direct dial number to your Home screen

    1. Touch and hold an empty area on your Home screen.
    2. In the customisation menu, tap Widgets.
    3. Scroll through the list of applications and select Direct dial.
    4. Select the contact and the number that you want to use as the direct dial number.

    To show or hide your phone number during outgoing calls

    1. Find and tap Phone icon (Phone icon).
    2. Tap Menu icon (Menu icon) > Settings.
    3. Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM users, tap Calls.
    4. Tap Additional settings > Caller ID, and choose an option.

    Note

    This option may not be provided by every operator.

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