I cannot charge my device or listen to audio
Some functionalities of USB connectivity, such as quick charge and data sync, are not supported by the USB Type-C 2-in-1 Cable.
Make sure that your device is compatible with the USB Type-C 2-in-1 Cable.
Compatible Xperia devices: Xperia 1 Xperia XZ3 Xperia XZ2 Xperia XZ2 Compact Xperia XZ2 Premium
The following Xperia models cannot be charged using the USB Type-C 2-in-1 Cable when the power is off. To charge these devices while the power is off, connect the charger's USB cable directly to your device.
Affected Xperia devices: Xperia 1
Headsets with a 5 pole 3.5 mm audio plug are not fully supported. Some features, such as noise cancellation, will not be available when you connect your 5 pole 3.5 mm audio plug headset to the USB Type-C 2-in-1 Cable.