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    The device charges slowly or not at all when using a wireless charger

    • Remove the cover from your device when using a wireless charger.

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      To remove the device from the cover

      A Sony smartphone being detached from the cover.
      • Detach the upper right corner of the device from the casing, then detach the bottom right corner.

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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number