No connection between Bluetooth® Remote and Android™ device
Make sure that your Bluetooth® Remote is charged and within range of the Android™ device that you want to connect to. A maximum distance of 10 metres (33 feet), with no solid objects in between, is recommended.
Make sure that the Smart Connect application is installed on your Android™ device.
When pairing the Bluetooth® Remote with the Android™ device using NFC, make sure that the NFC function on your Android™ device is turned on and that the screen of your Android™ device is active and unlocked.
Disable the Bluetooth® function on your Android™ device so that all Bluetooth® connections are closed, then re-enable the Bluetooth® function and pair your Bluetooth® Remote with your Android™ device again.