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    No connection between Bluetooth® Remote and Android™ device

    Arrow left Bluetooth® Remote with Handset Function BRH10 support overview
    • Make sure that your Bluetooth® Remote is charged and within range of the Android™ device that you want to connect to. A maximum distance of 10 metres (33 feet), with no solid objects in between, is recommended.

    • Make sure that the Smart Connect application is installed on your Android™ device.

    • When pairing the Bluetooth® Remote with the Android™ device using NFC, make sure that the NFC function on your Android™ device is turned on and that the screen of your Android™ device is active and unlocked.

    • Disable the Bluetooth® function on your Android™ device so that all Bluetooth® connections are closed, then re-enable the Bluetooth® function and pair your Bluetooth® Remote with your Android™ device again.


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