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    The on-screen keyboard is not working

    If your on-screen keyboard isn’t working when your device is connected to your SBH56 headset, try these actions one after the other. Verify after each action whether the problem was solved before trying the next one.

    • In the SBH56 host application, tap Camera key settings and make sure that the slider is in the “Off” position.

    • Make sure that you have selected SwiftKey® Keyboard as the default on-screen keyboard in your device.

    • If your headset is connected to an Xperia™ device and you are using a Chinese keyboard, make sure that your Xperia™ device is updated to the latest software version.

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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number