Sony Mobile Support – Official website
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    Sony Mobile Support – Home. A background image showing an Xperia smartphone, an atlas and a pen.

    Welcome to Support

    Find your product below and get tailored support. Or, check out Xperia Care for a support overview.

    Find your product

    Arrow down black
    Arrow down black
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    Xperia XZ2 Premium
    Xperia XZ2 Premium
    Xperia XZ2 Compact
    Xperia XZ2 Compact
    Xperia XZ2
    Xperia XZ2
    Xperia L2
    Xperia L2
    Xperia XA2
    Xperia XA2
    Xperia XA2 Ultra
    Xperia XA2 Ultra
    Xperia™ XZ1 Compact
    Xperia™ XZ1 Compact
    Xperia™ XA1 Plus Dual SIM
    Xperia™ XA1 Plus Dual SIM
    Xperia™ XA1 Plus
    Xperia™ XA1 Plus
    Xperia™ XZ1
    Xperia™ XZ1
    Xperia™ XZ1 Dual SIM
    Xperia™ XZ1 Dual SIM
    Xperia™ XZ Premium Dual SIM
    Xperia™ XZ Premium Dual SIM
    Xperia™ XZ Premium
    Xperia™ XZ Premium
    Xperia™ XA1 Ultra Dual SIM
    Xperia™ XA1 Ultra Dual SIM
    Xperia™ XA1 Ultra
    Xperia™ XA1 Ultra
    Xperia™ L1 Dual SIM
    Xperia™ L1 Dual SIM
    Xperia™ L1
    Xperia™ L1
    Xperia™ XZs
    Xperia™ XZs
    Xperia™ XZs Dual SIM
    Xperia™ XZs Dual SIM
    Xperia™ XA1 Dual SIM
    Xperia™ XA1 Dual SIM
    Xperia™ XA1
    Xperia™ XA1
    Xperia XZ
    Xperia XZ
    Xperia™ XZ Dual SIM
    Xperia™ XZ Dual SIM
    Xperia X Compact
    Xperia X Compact
    Xperia E5
    Xperia E5
    Xperia™ XA Ultra Dual SIM
    Xperia™ XA Ultra Dual SIM
    Xperia XA Ultra
    Xperia XA Ultra
    Xperia X Performance
    Xperia X Performance
    Xperia™ X Performance Dual SIM
    Xperia™ X Performance Dual SIM
    Xperia™ XA Dual SIM
    Xperia™ XA Dual SIM
    Xperia XA
    Xperia XA
    Xperia X
    Xperia X
    Xperia™ X Dual SIM
    Xperia™ X Dual SIM
    Xperia™ Z5 Premium Dual
    Xperia™ Z5 Premium Dual
    Xperia™ Z5 Premium
    Xperia™ Z5 Premium
    Xperia™ Z5 Dual
    Xperia™ Z5 Dual
    Xperia™ Z5
    Xperia™ Z5
    Xperia™ Z5 Compact
    Xperia™ Z5 Compact
    Xperia™ M5 Dual
    Xperia™ M5 Dual
    Xperia™ M5
    Xperia™ M5
    Xperia™ C5 Ultra
    Xperia™ C5 Ultra
    Xperia™ C5 Ultra Dual
    Xperia™ C5 Ultra Dual
    Xperia™ Z3+ Dual
    Xperia™ Z3+ Dual
    Xperia™ Z3+
    Xperia™ Z3+
    Xperia™ C4 Dual
    Xperia™ C4 Dual
    Xperia™ C4
    Xperia™ C4
    Xperia™ M4 Aqua Dual
    Xperia™ M4 Aqua Dual
    Xperia™ M4 Aqua
    Xperia™ M4 Aqua
    Xperia™ E4g Dual
    Xperia™ E4g Dual
    Xperia™ E4g
    Xperia™ E4g
    Xperia™ E4 Dual
    Xperia™ E4 Dual
    Xperia™ E4
    Xperia™ E4
    Xperia™ E3 Dual
    Xperia™ E3 Dual
    Xperia™ Z3
    Xperia™ Z3
    Xperia™ Z3 Compact
    Xperia™ Z3 Compact
    Xperia™ Z3 Dual
    Xperia™ Z3 Dual
    Xperia™ E3
    Xperia™ E3
    Xperia™ M2 Aqua
    Xperia™ M2 Aqua
    Xperia™ C3 Dual
    Xperia™ C3 Dual
    Xperia™ C3
    Xperia™ C3
    Xperia™ T3
    Xperia™ T3
    Xperia™ M2 Dual
    Xperia™ M2 Dual
    Xperia™ M2
    Xperia™ M2
    Xperia™ T2 Ultra
    Xperia™ T2 Ultra
    Xperia™ E1
    Xperia™ E1
    Xperia™ Z2
    Xperia™ Z2
    Xperia™ E1 Dual
    Xperia™ E1 Dual
    Xperia™ T2 Ultra Dual
    Xperia™ T2 Ultra Dual
    Xperia™ Z1 Compact
    Xperia™ Z1 Compact
    Xperia™ M dual
    Xperia™ M dual
    Xperia™ Z1
    Xperia™ Z1
    Xperia™ M
    Xperia™ M
    Xperia™ ZR
    Xperia™ ZR
    Xperia™ C
    Xperia™ C
    Xperia™ Z Ultra
    Xperia™ Z Ultra
    Xperia™ L
    Xperia™ L
    Xperia™ SP
    Xperia™ SP
    Xperia™ E dual
    Xperia™ E dual
    Xperia™ E
    Xperia™ E
    Xperia™ ZL
    Xperia™ ZL
    Xperia™ Z
    Xperia™ Z
    Xperia™ V
    Xperia™ V
    Xperia™ J
    Xperia™ J
    Xperia™ T
    Xperia™ T
    Xperia™ TX
    Xperia™ TX
    Xperia™ SL
    Xperia™ SL
    Xperia™ tipo
    Xperia™ tipo
    Xperia™ acro S
    Xperia™ acro S
    Xperia™ go
    Xperia™ go
    Xperia™ U
    Xperia™ U
    Xperia™ P
    Xperia™ P
    Xperia™ sola
    Xperia™ sola
    Xperia™ S
    Xperia™ S
    Live with Walkman™
    Live with Walkman™
    Xperia™ pro
    Xperia™ pro
    Sony Ericsson txt
    Sony Ericsson txt
    Xperia™ neo V
    Xperia™ neo V
    Xperia™ active
    Xperia™ active
    Xperia™ arc S
    Xperia™ arc S
    Xperia™ ray
    Xperia™ ray
    Xperia™ mini
    Xperia™ mini
    Mix Walkman™ phone
    Mix Walkman™ phone
    Xperia™ mini pro
    Xperia™ mini pro
    Sony Ericsson txt pro
    Sony Ericsson txt pro
    W8 Walkman™ phone
    W8 Walkman™ phone
    Xperia™ neo
    Xperia™ neo
    Xperia™ arc
    Xperia™ arc
    Xperia™ X2
    Xperia™ X2
    Xperia™ Pureness
    Xperia™ Pureness
    Aino™
    Aino™
    Naite™
    Naite™
    Jalou™ by Dolce&Gabbana™
    Jalou™ by Dolce&Gabbana™
    Jalou™
    Jalou™
    T715
    T715
    TM506
    TM506
    W518
    W518
    C901 GreenHeart™
    C901 GreenHeart™
    W205
    W205
    C903
    C903
    T707
    T707
    S312
    S312
    W508
    W508
    C901
    C901
    S302
    S302
    W890
    W890
    S500
    S500
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    Xperia Style Cover Touch SCTH30 for XZ2 Premium
    Style Cover Touch SCTH30 for Xperia XZ2 Premium
    Xperia Style Cover Stand SCSH30 for XZ2 Premium
    Style Cover Stand SCSH30 for Xperia XZ2 Premium
    2-way Style USB Audio & Bluetooth® Headset SBH90C
    2-way Style USB Audio & Bluetooth® Headset SBH90C
    Open-ear Stereo Headset STH40D
    Open-ear Stereo Headset STH40D
    Xperia Style Cover Stand SCSH40 for XZ2
    Style Cover Stand SCSH40 for Xperia XZ2
    Xperia Style Cover Stand SCSH50 for XZ2 Compact
    Style Cover Stand SCSH50 for Xperia XZ2 Compact
    Xperia Style Cover Touch SCTH40 for XZ2
    Style Cover Touch SCTH40 for Xperia XZ2
    Xperia Style Cover Touch SCTH50 for XZ2 Compact
    Style Cover Touch SCTH50 for Xperia XZ2 Compact
    USB Type-C™ 2-in-1 Cable EC270
    USB Type-C™ 2-in-1 Cable EC270
    Wireless Charging Dock WCH20
    Wireless Charging Dock WCH20
    Mono Bluetooth® Headset MBH22
    Mono Bluetooth® Headset MBH22
    Stereo Bluetooth® Headset SBH24
    Stereo Bluetooth® Headset SBH24
    Xperia™ XA1 Plus Style Cover Stand SCSG70
    Xperia™ XA1 Plus Style Cover Stand SCSG70
    Xperia™ XZ1 Compact Style Cover Stand SCSG60
    Xperia™ XZ1 Compact Style Cover Stand SCSG60
    Xperia™ XZ1 Style Cover Stand SCSG50
    Xperia™ XZ1 Style Cover Stand SCSG50
    Xperia™ XZ1 Style Cover Touch SCTG50
    Xperia™ XZ1 Style Cover Touch SCTG50
    Bluetooth® Headset with Speaker SBH56
    Bluetooth® Headset with Speaker SBH56
    Dual USB Car Charger AN430
    Dual USB Car Charger AN430
    Stereo Headset STH32
    Stereo Headset STH32
    Xperia™ Style Cover Touch SCTF10 for XZ
    Style Cover Touch SCTF10 for Xperia™ XZ
    Xperia™ Style Cover Stand SCSF10 for XZ
    Style Cover Stand SCSF10 for Xperia™ XZ
    Xperia™ Style Cover Touch SCTF20 for X Compact
    Style Cover Touch SCTF20 for Xperia™ X Compact
    Xperia™ Style Cover Stand SCSF20 for X Compact
    Style Cover Stand SCSF20 for Xperia™ X Compact
    USB Charger UCH20C
    USB Charger UCH20C
    USB Type-C™ Charging Dock DK60
    USB Type-C™ Charging Dock DK60
    Quick Charger UCH12W
    Quick Charger UCH12W
    Quick Charger UCH12
    Quick Charger UCH12
    Xperia™ Style Cover Flip SCR54 for XA
    Style Cover Flip SCR54 for Xperia™ XA
    Xperia™ Style Cover Touch SCR56 for X Performance
    Style Cover Touch SCR56 for Xperia™ X Performance
    Xperia™ Style Cover Touch SCR50 for X
    Style Cover Touch SCR50 for Xperia™ X
    Style Cover Window SCR46
    Style Cover Window SCR46
    Stereo Bluetooth® Headset SBH54
    Stereo Bluetooth® Headset SBH54
    Style Cover Window SCR42
    Style Cover Window SCR42
    Style Cover Window SCR44
    Style Cover Window SCR44
    High-Resolution Audio Headset MDR-NC750
    High-Resolution Audio Headset MDR-NC750
    USB Charger UCH20
    USB Charger UCH20
    Style Cover Stand SCR48
    Style Cover Stand SCR48
    Style Cover Stand SCR40
    Style Cover Stand SCR40
    Micro USB Charging Dock DK52
    Micro USB Charging Dock DK52
    Style Cover Window SCR30
    Style Cover Window SCR30
    Stereo Bluetooth® Headset SBH70
    Stereo Bluetooth® Headset SBH70
    Bluetooth® Keyboard BKB50
    Bluetooth® Keyboard BKB50
    Stereo Bluetooth® Headset SBH20
    Stereo Bluetooth® Headset SBH20
    Car Quick Charger AN420
    Car Quick Charger AN420
    Style Cover SCR26
    Style Cover SCR26
    Game Control Mount GCM10
    Game Control Mount GCM10
    Style Cover SCR24
    Style Cover SCR24
    Bluetooth® Speaker BSP10
    Bluetooth® Speaker BSP10
    Wireless Charging Plate WCH10
    Wireless Charging Plate WCH10
    Stereo Bluetooth® Headset SBH60
    Stereo Bluetooth® Headset SBH60
    Magnetic Charging Dock DK48
    Magnetic Charging Dock DK48
    Mono Bluetooth® Headset MBH20
    Mono Bluetooth® Headset MBH20
    Bluetooth® Remote with Handset Function BRH10
    Bluetooth® Remote with Handset Function BRH10
    Bluetooth® Speaker with Magnetic Charging Pad BSC10
    Bluetooth® Speaker with Magnetic Charging Pad BSC10
    Bluetooth® Keyboard BKB10
    Bluetooth® Keyboard BKB10
    Magnetic Charging Dock DK36
    Magnetic Charging Dock DK36
    Stereo Microphone STM10
    Stereo Microphone STM10
    Stereo Bluetooth® Headset SBH80
    Stereo Bluetooth® Headset SBH80
    Magnetic Charging Dock DK32
    Magnetic Charging Dock DK32
    Power Cover CP12
    Power Cover CP12
    Magnetic Charging Dock DK31
    Magnetic Charging Dock DK31
    Smart Bluetooth® Handset SBH52
    Smart Bluetooth® Handset SBH52
    Smart Imaging Stand IPT-DS10M
    Smart Imaging Stand IPT-DS10M
    Bluetooth® Music Receiver BM10
    Bluetooth® Music Receiver BM10
    SmartTags NT3
    SmartTags NT3
    Magnetic Charging Dock DK30
    Magnetic Charging Dock DK30
    Mono Bluetooth® Headset MBH10
    Mono Bluetooth® Headset MBH10
    Wireless Speaker SRS-BTV5
    Wireless Speaker SRS-BTV5
    Xperia™ SmartTags NT2
    Xperia™ SmartTags NT2
    Xperia™ SmartDock for P
    SmartDock for Xperia™ P
    Stereo Headset MH750
    Stereo Headset MH750
    Xperia™ TX TV Dock
    Xperia™ TX TV Dock
    LiveDock™ multimedia station
    LiveDock™ multimedia station
    Xperia™ PLAY Experience Pack XP151
    Xperia™ PLAY Experience Pack XP151
    LiveView™
    LiveView™
    Bluetooth® Headset VH410
    Bluetooth® Headset VH410
    Bluetooth® Headset VH110
    Bluetooth® Headset VH110
    Bluetooth® Noise Shield Handsfree VH700
    Bluetooth® Noise Shield Handsfree VH700
    Hi-Fi Stereo Headset MH710
    Hi-Fi Stereo Headset MH710
    Micro USB Battery Charger EP900
    Micro USB Battery Charger EP900
    Clip-on Bluetooth® Handsfree VH300
    Clip-on Bluetooth® Handsfree VH300
    Outdoor Wireless Speaker MS500
    Outdoor Wireless Speaker MS500
    Bluetooth® Car Handsfree HCB-150
    Bluetooth® Car Handsfree HCB-150
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