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    Backing up and restoring content

    Generally, you should not save photos, videos and other personal content solely on the internal memory of your device. If something should happen with the hardware, or if your device is lost or stolen, the data stored on its internal memory is gone forever. It is recommended to use the Xperia™ Companion software to make backups which save your data safely to a computer, that is, an external device. This method is especially recommended if you are updating your device software to a newer Android version.

    Using Backup & Restore, you can make a quick online backup of basic settings and data with your Google™ account.

    Note

    It is very important that you remember the password that you set when you make a data backup. If you forget the password, it may not be possible to restore important data such as contacts and messages.

    Backing up data to a computer

    Use the Xperia™ Companion software to back up data from your device to a PC or an Apple® Mac® computer. You can back up the following types of data:
    • Contacts and call logs
    • Text messages
    • Calendar
    • Settings
    • Media files such as music and videos
    • Photos and images

    To back up your data using a computer

    1. Make sure that Xperia™ Companion for Windows or Mac OS is installed on your PC or Mac®.
    2. Connect your device to the computer using a USB cable.
    3. Computer: Open the Xperia™ Companion software if it is not automatically launched. After a few moments, the computer detects your device.
    4. Select Backup on the main screen.
    5. Follow the on-screen instructions to back up data from your device.

    To restore your data using a computer

    1. Make sure that Xperia™ Companion for Windows or Mac OS is installed on your PC or Mac®.
    2. Connect your device to the computer using a USB cable.
    3. Computer: Open the Xperia™ Companion software if it is not automatically launched.
    4. Click Restore .
    5. Select a backup file from the backup records, then tap Next and follow the on-screen instructions to restore data to your device.

    Backing up data with the Backup & Restore application

    Using the Backup & Restore application, you can back up data manually or turn on the automatic backup function to save data periodically.

    The Backup & Restore application is recommended for backing up data before you do a factory data reset. With this application you can back up the following types of data to an SD card or to an external USB storage device that you have connected by the USB Host adapter to your device:

    • Bookmarks
    • System settings
    • Contacts
    • Conversations
    • Calendar data
    • Media files

    Note

    Depending on the version of the Backup & Restore application that’s installed on your device, you may not be able to back up and restore data between different Android versions, for example, when updating from Android version 4.4 to version 5.0. However, if you are running version 1.1 (or later) of the Backup & Restore application, you can restore your data between such updates. You can check the version of the Backup & Restore application under Settings > Apps > All > Backup & restore.

    To back up content using the Backup and restore application

    1. If you are backing up content to a USB storage device, make sure the storage device is connected to your device using the appropriate cable. If you are backing up to an SD card, make sure the SD card is properly inserted in your device.
    2. From your Home screen, tap Icn sony home apptray normal.
    3. Find and tap Backup & Restore.
    4. Tap Back up, then select a backup destination and the data types that you want to back up.
    5. Tap Back up now.
    6. Enter a password for the backup, then tap OK.

    To restore content using the Backup and restore application

    1. If you are restoring content from a USB storage device, make sure the storage device is connected to your device using the appropriate cable. If you are restoring content from an SD card, make sure the SD card is properly inserted in your device.
    2. From your Home screen, tap Icn sony home apptray normal.
    3. Find and tap Backup & Restore.
    4. Tap Restore.
    5. Select the record that you want to restore from, then tap Restore now.
    6. Enter the password for the backup record, then tap OK.

    Note

    Remember that any changes you make to your data and settings after you create a backup will get deleted during a restore procedure.

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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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