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Charging your device

Always use an original Sony charger and USB Type-C cable intended for your specific Xperia model. Other chargers and cables may increase charging time, not charge at all, or may even damage your device. Make sure all USB ports and connectors are completely dry before inserting the cable.

If the battery is depleted, it may take up to 30 minutes for your device to respond to the charging. During this time, the screen may remain completely dark, not showing the charging icon. It can take up to 4 hours for a completely drained battery to be fully charged.

Your device has an embedded, rechargeable battery that can only be replaced by an authorised Sony repair centre. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.

A wall socket charger will charge your device faster than charging via computer. You can still use your device while charging.

To charge your device

Charging the device

  1. Connect one end of the USB cable to the charger (or to the USB port of a computer).
  2. Connect the other end of the cable to the USB Type-C port on your device. The notification light illuminates when charging begins.
  3. When the device is fully charged, disconnect the cable from your device by pulling it straight outwards. Make sure not to bend the connector.

It is important to use a USB Type-C cable (provided), as other types of USB cables can damage your device.

If the battery is completely depleted, it may take a few minutes before the notification light illuminates and the charging icon appears.

Battery notification light status

Green Battery is charging, charge level is greater than 90%
Orange Battery is charging, charge level is 15–90%
Red Battery is charging, charge level is less than 15%
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Find your product
On your Xperia™ device, go to Settings > About phone/tablet > Model number
On your Xperia™ device, go to Settings > About phone/tablet > Model number