account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    Diagnosing your camera

    If your camera is not working properly, you can run a diagnostics test to identify if there is a problem with the main camera, front camera, flash or camera key.

    To run a diagnostics test of your camera

    1. Make sure you are connected to the internet. When using the camera, tap Settings icon.
    2. Drag the list to view more settings.
    3. Tap Help.
    4. Select a category, then follow the on-screen instructions.
    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Submit
    Thanks, we appreciate your input!
    Close Close
    Find your product
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number