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Diagnosing your camera

If your camera isn´t working properly, you can run a diagnostics test to identify if there is a problem with the main camera, front camera, flash or camera key.

Diagnosing your camera

To run a diagnostics test of your camera

  1. Make sure you are connected to the internet. When using the camera, tap Settings icon.
  2. Tap More.
  3. Tap Help and select Camera, Front camera, Flash or Camera button.
  4. Follow the instructions that appear on your screen.
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On your Xperia™ device, go to Settings > About phone/tablet > Model number
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On your Xperia™ device, go to Settings > About phone/tablet > Model number