account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube
    Help us improve our website
    Answer a few quick questions to evaluate your visit.

    My battery runs out quickly

    • Disable all data connections over mobile networks to save power when you're not using the Internet. Doing so does not prevent your device from transmitting data over other wireless networks.

      To turn mobile data traffic on or off

      1. From your Home screen, tap .
      2. Find and tap Settings > Data usage .
      3. Drag the slider beside Mobile data accordingly to turn mobile data traffic on or off.

      When mobile data traffic is turned off, your device can still establish Wi-Fi® and Bluetooth® connections.

    • Turn off GPS, Bluetooth® and Wi-Fi® connections when you don't need these features.
    • Activate a number of power saving modes to improve your battery performance:
      • STAMINA mode : Disable Wi-Fi® and mobile data when the screen is turned off, and restrict hardware performance. appears in the status bar when this mode takes effect.
      • Low-battery mode : Modify your device’s behaviour, for example, to adjust screen brightness and the screen timeout setting, when the battery level drops below a certain percentage. appears in the status bar when this mode takes effect.
      • Queue background data : Optimise outgoing traffic when the screen is off by sending data at pre-defined intervals.
    • Increase the synchronisation interval for your email, calendar and contacts.
    • Keep track of your battery consumption and see which applications are using the most power.

      To access the battery usage menu

      1. From your Home screen, tap .
      2. Find and tap Settings > Power management > Battery usage .
    • Close and exit applications that you are not using.
    • Lower the screen brightness level.

      To adjust the screen brightness

      1. From your Home screen, tap .
      2. Find and tap Settings > Display > Brightness .
      3. Unmark the Adapt to lighting conditions checkbox if it is marked.
      4. Drag the slider to adjust the brightness.
    • Turn off your device or activate Airplane mode if you are in an area with no network coverage. Otherwise, your device repeatedly scans for available networks, and this consumes power.

      To turn on Airplane mode

      1. From your Home screen, tap .
      2. Find and tap Settings > More… .
      3. Mark the Airplane mode checkbox.

      You can also press and hold down the power key and then select Airplane mode in the menu that opens.

    • Use an original headset from Sony to listen to music. A headset consumes less battery power than the device's loudspeakers.
    • Disable any live wallpaper.
    • Update your device to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.
    • Perform a factory data reset. This is sometimes the best solution if your device stops functioning properly, but note that it will delete all personal content saved on the internal memory of your device. Make sure to back up data that you want to keep.

      To perform a factory data reset

      To avoid permanent damage to your device, do not restart your device while a reset procedure is underway.

      1. Before you start, make sure to back up any important data that is saved on the internal memory of your device to a memory card or other non-internal memory.
      2. From your Home screen, tap .
      3. Find and tap Settings > Backup & reset > Factory data reset .
      4. To delete information, such as pictures and music, from your internal storage, mark the Erase internal storage checkbox.
      5. Tap Reset phone .
      6. If required, draw your screen unlock pattern, or enter your screen unlock password or PIN to continue.
      7. To confirm, tap Erase everything .

      Your device does not revert to an earlier software version of Android™ when you perform a factory data reset.

      If you forget your screen unlock password, PIN or pattern, you can use the device repair feature in Xperia™ Companion to erase the security layer. You need to provide your Google account login details to perform this operation. By running the repair feature, you reinstall software for your device and you may lose some personal data in the process.

    Did you find this information helpful?
    Yes No
    Your input is valuable!
    Why didn't you find this information helpful?
    Submit
    Thanks, we appreciate your input!
    Close Close
    Find your product
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number
    FindCreated with Sketch.
    On your Xperia™ device, go to Settings > About phone/tablet > Model number