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    Locking and protecting your device

    IMEI number

    Every device has a unique IMEI (International Mobile Equipment Identity) number. You should keep a copy of this number. If your device is stolen, your network provider can use your IMEI number to stop the device from accessing the network in your country.

    To view your IMEI number

    Ill sony 13ny krc ss
    • Turn off your device, then remove the battery cover and battery to view your IMEI number.
    • Open the phone dialer on your device and enter *#06#*.

    To view your IMEI number in the device

    1. From your Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings > About phone > Status.
    3. Scroll to IMEI to view the IMEI number.

    SIM card protection

    The SIM card lock only protects your subscription. Your device will still work with a new SIM card. If the SIM card lock is on, you have to enter a PIN (Personal Identity Number). If you enter your PIN incorrectly more times than the maximum number of attempts allowed, your SIM card will become blocked. You need to enter your PUK (Personal Unblocking Key) and then a new PIN. Your PIN, PIN2 and PUK are supplied by your network operator.

    To enable the SIM card PIN lock

    1. From the Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings > Security > Set up SIM card lock.
    3. Tap Lock SIM card.
    4. Enter the SIM card PIN and tap OK.

    To change the SIM card PIN

    1. From the Home screen, tap Icn sony home apptray normal .
    2. Find and tap Settings > Security > Set up SIM card lock.
    3. Tap Change SIM PIN.
    4. Enter the old SIM card PIN and tap OK.
    5. Enter the new SIM card PIN and tap OK.
    6. Re-type the new SIM card PIN and tap OK.

    To change the SIM card PIN2

    1. From the Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Call settings
    3. Tap Fixed dialling numbers > Change PIN2.
    4. Enter the old SIM card PIN2 and tap OK.
    5. Enter the new SIM card PIN2 and tap OK.
    6. Confirm the new PIN2 and tap OK.

    To unlock a locked SIM card

    1. When Enter PUK and new PIN code. appears, enter the PUK code.
    2. Enter a new PIN code and tap OK.
    3. Re-enter the new PIN code and tap OK.

    Note

    If you enter an incorrect PUK code too many times, the SIM card becomes locked. If this happens, contact your service provider to get a new SIM card.

    Setting a screen lock

    There are several ways to lock your device screen. For example, you can use the Face Unlock feature, which uses a picture of your face to unlock the screen. You can also set a screen unlock pattern, a number-based PIN lock, or a text-based password.

    To set a screen lock

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Select an option.

    To set up the Face Unlock feature

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Tap Face Unlock, then follow the instructions in your device to capture your face.
    3. After your face is successfully captured, tap Continue.
    4. Select a backup lock method and follow the instructions in the device to complete the setup.

    Note

    The Face Unlock feature is less secure than a screen lock pattern, PIN, or password. Someone who looks similar to you could unlock your device.

    Tip

    For best results, capture your face in an indoor area that is well lit but not too bright, and hold the device at eye level.

    To unlock the screen using the Face Unlock feature

    1. Activate the screen.
    2. Look at your device from the same angle you used to capture your Face Unlock photo.

    Tip

    If the Face Unlock feature fails to recognise your face, you need to draw the backup pattern or enter the PIN to unlock the screen.

    To disable the Face Unlock feature

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Draw your backup screen unlock pattern or enter your PIN.
    3. Tap Swipe.

    To create a screen unlock pattern

    1. From the Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Security > Screen lock > Pattern.
    3. Follow the instructions in your device. You are asked to select a security question that will be used to unlock the device if you forget your screen unlock pattern.

    To unlock the screen using a screen unlock pattern

    1. Activate the screen.
    2. Draw your screen unlock pattern.

    Note

    If the unlock pattern you draw on the screen is rejected five times in a row, you can select to either wait 30 seconds and then try again, or to answer the security question you have selected.

    To change the screen unlock pattern

    1. From your Home screen, tap Icn sony home apptray normal.
    2. Find and tap Settings > Security > Screen lock.
    3. Draw your screen unlock pattern.
    4. Tap Pattern.
    5. Follow the instructions in your device.

    To disable the screen unlock pattern

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Draw the screen unlock pattern.
    3. Tap Swipe.

    To create a screen unlock PIN

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock > PIN.
    2. Enter a numeric PIN.
    3. If necessary, tap Key text input back to minimise the keyboard.
    4. Tap Continue.
    5. Re-enter and confirm your PIN.
    6. If necessary, tap Key text input back to minimise the keyboard.
    7. Tap OK.

    To disable the screen unlock PIN

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Enter your PIN, then tap Next.
    3. Tap Swipe.

    To create a screen lock password

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock > Password.
    2. Enter a password.
    3. If necessary, tap Key text input back to minimise the keyboard.
    4. Tap Continue.
    5. Re-enter and confirm your password.
    6. If necessary, tap Key text input back to minimise the keyboard.
    7. Tap OK.

    To disable the screen unlock password

    1. From your Home screen, tap Icn sony home apptray normal > Settings > Security > Screen lock.
    2. Enter your password and tap Continue.
    3. Tap Swipe.
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