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    Resetting the Xperia Ear

    Restart your Xperia Ear if it behaves unexpectedly. If restarting does not solve the issue, you can perform a factory data reset.

    To restart your Xperia Ear

    • Press and hold down the Assistant/Call key for 10 seconds.

    To perform a factory data reset

    • Quickly press the Assistant/Call key twice, then press and hold it down for 5 seconds. If the factory data reset is successful, the LED indicator starts flashing in green.

    All information about paired devices is deleted when you reset your Xperia Ear. After a factory data reset, the Xperia Ear will be turned off.

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    On your Xperia™ device, go to Settings > About phone/tablet > Model number
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    On your Xperia™ device, go to Settings > About phone/tablet > Model number