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    Why can’t I connect my speaker to a phone using NFC?

    Arrow left Wireless Speaker SRS-BTV5 support overview

    If you cannot connect your speaker to a phone using NFC, try the following:

    • Swipe the phone slowly over the speaker’s NFC detection area.
    • If the phone is in a case, remove it from the case.
    • If your phone is not a Sony Xperia™ smartphone, download and install the application “NFC Easy Connect” from Google Play™.

    Note: Google Play™ may not be available in some countries and/or regions.

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