Help us improve our website
    Answer a few quick questions to evaluate your visit.

    My SmartBand 2 doesn't seem to charge

    Arrow left SmartBand 2 support overview
    • Use the bundled Sony USB cable. If the SmartBand 2 still doesn’t charge, then try to use a different USB cable to connect your SmartBand 2 with the charger, or connect the USB cable to the USB port of a computer. Also, try connecting the charger to a different power source. If you identify a problem with the charger or cable, replace the part as needed.