Repair your Xperia™ device
Accidents happen, let us help. Please log in to My Support to repair your Xperia™ device, and we will walk you through it step by step.
How it works
Fast repairs with guaranteed quality
Find out if you need a repair
Many repair issues you may experience are software related and can be solved in a few simple steps.
Send in your Xperia™ device
Describe the problem and send in your Xperia™ device free of charge.
We’ll take care of it
The Xperia™ quality repair process is easy and convenient, and our expert teams of Sony Mobile repair technicians offer the best help available.
After we receive your device we will send it back to you within 5 to 10 working days.
If your problem is covered by warranty, your repair is free of charge.
If the problem is not covered by warranty or if your device is out of warranty, you will get a quote for the cost of repair.
In case you don´t want to pay for the repair we will send your device back to you for a cost of . The cost includes examination fee, shipping and administration fee.
To guarantee the highest levels of quality and performance, we only use genuine replacement parts and original production equipment in dismantling and reassembly of your Xperia™ device.